Frequently Asked Questions

Everything you need to know about shopping with Adorn.

How do I determine the right size for me?

Each product page features a detailed 'Size Guide' with specific measurements in both inches and centimeters. We recommend comparing these measurements against your own or a similar garment you already own for the perfect fit.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal, and a prepaid shipping label will be provided for your convenience.

How long does shipping take and how much does it cost?

Standard shipping typically takes 3-5 business days, while express options are available at checkout. We offer free standard shipping on all orders over $100 within the continental United States.

Are your materials sustainably sourced?

At Adorn, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we audit our partner factories annually to ensure fair labor practices.

Can I track my order once it has been placed?

Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.